Question 1

What can I dump?

Accepted Answer

Oak Grove Disposal takes your residential trash once a week. This includes your household trash and bundled branches in lengths of 3 - 4 ft. We do haul larger items such as Microwaves, Couches, Appliances, Pallets, Construction Material, such as Wood, Sheetrock, Tile, etc. for an EXTRA CHARGE. PLEASE Call our office for more information and prices. We do NOT take dirt, concrete, oil, paint, chemicals or any liquids. Feel free to call us if you ever have questions about our trash removal services at 970-765-4490.
PET WASTE & CAT LITTER NEEDS TO BE BAGGED
WE DO NOT TAKE HUMAN WASTE EVER

Question 2

What time does my trash have to be out for pick-up?

Accepted Answer

Please have trash out by 6:00am to ensure pick up unless instructed otherwise from office.

Question 3

What happens if I forgot to put my trash out for pick-up?

Accepted Answer

Unfortunately, if the driver has already left the service area it will be picked up the following week. If you are desperate to have it picked up, there will be a call back charge of $20.00.

Question 4

What happens if my trash didn't get picked up?

Accepted Answer

Please call office within a day. We will check the NOT OUT sheet and ALSO with driver to see what has caused the delay. If error or road construction has caused delay, we will get garbage removal pick up scheduled ASAP if accessible.

Question 5

If I put extra trash next to my toter, will you pick it up?"

Accepted Answer

Yes, all trash will be picked up. There may be an extra charge for extra bags piled on the can and or on the ground and also if two cans worth of trash have been crammed into one Toter.
Call office for prices or Questions. 970-765-4490

Question 6

Do I have to bag my trash?

Accepted Answer

We ask that you have all loose trash, pet waste &  bathroom trash bagged. We under stand that you have a can but once the lid is lifted and the wind catches it, loose trash is blown all over.

Question 7

How do I schedule a one-time, large item pick-up?"

Accepted Answer

Call our office at 970-765-4490 to set up large pick-ups. More than likely it will be on the same day as your normal pick up.

Question 8

Can I cancel a scheduled pick-up?

Accepted Answer

Yes, Please call office at 970-765-4490 or email us at oakgrovedisposal@gmail.com 
If you are going on vacation, please let us know before you leave. We will credit you back
if you are gone three weeks or more.

Question 9

Will you drive onto my property to pick-up my trash?

Accepted Answer

We drive onto your property if you have a Commercial can. All Toters and regular trash cans should be placed roadside. Please call office for questions or options.

FREQUENTLY ASKED QUESTIONS